I have had such positive experiences here. The efficiency of their scheduling system is impressive, as they always manage to accommodate me quickly. The front desk ladies are absolutely amazing, they always greet me with a smile, offer beverages and make me feel comfortable. They are always ready to assist with any questions or concerns. Its a pleasant experience from the moment you walk through the door. I highly recommend this Dentist location for their fast service and welcoming front desk staff!
Been coming here for years for my dental cleanings and got my wisdom teeth taken out here as well. I have always been very happy with my time here. The hygienists and dentists are all very good at what they do and very friendly. Will recommend to anyone looking for a new dentist office!
House of Dental. Words can't express how happy my wife and I are with the owner of the House of Dental. He took the time to call us after hours to find out what went wrong. After my explanation of events, He is going to look into more training so there are more satisfied clients. My wife and I truly feel the owner cares about his patients, as he expressed his sincere apologies and is going to extreme lengths to keep us a client's. He would appreciate more people to please take the time and give them feedback. My wife and i have been going to the House of Dental for 5 years and want to continue our visits with them.
I can not say enough good about my experience here. I arrived last night at an airbnb for a few days only to find myself in the middle of a dental emergency. I looked up emergency dental in the middle of the night and showed up at a clinic where they ended up only doing cleanings, but they referred me to house dental. When I arrived, they had already been notified by their sister location and were aware of my situation. They were caring, compassionate, and completely competent. I felt very validated when my discomfort led to a tooth extraction and a root canal that they not only made time for but stayed open late to accommodate both me and my children. They not only have. dealt with my emergency, but they have also gained a whole family. I have spread the word to my sister in Calgary and my husband, who are considering making the drive for this kind of care. Update September 22, 2023 House Dental pulls through again! My kids are all patients here now. Yes we drive 2 hours .... well worth it. September 1 we came for some major work ( root canals etc) and discovered my work had messed up my insurance showing me mistakingly terminated with nothing covered. I was told it was fixed. It wasn't. They waited. Worked through the process with me instead of saddling me with a $4000 bill. Today my daughter needed her temporary filling on her root canal replaced. True to form, they once again fit us in. Kat and Kole were our angels 😇 💓 who stayed two hours past closing to assist Dr. Chao on our initial visit to not only address my dental emergency but also to do xrays and full exams on all 4 of my children. Vedenshi (the master behind the billing nightmare) Christine the friendly face at the front This has been such a wonderful experience. Dr. Chao is a dream. And he has a dream team 😍 ❤️
First time visiting a dental clinic here in Canada and having some dental service, I could say they set the standards high with their service. Awesome people! Thank you Dr. Chao, Catalina, Sam and everybody for being the best. 🙌🏻
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