Endo Perio Calgary
815 17 Ave SW #270, Calgary, AB T2T 0A1, CanadaAbout Endo Perio Calgary
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815 17 Ave SW #270, Calgary, AB T2T 0A1, Canada
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Overall horrible experience! No courtesy mention of the doctor’s fees and the fact that they don’t direct bill - Also, there is a 2.4% surcharge, if you try to use your mastercard to pay. It would have been appreciated if you are made aware of all of this before the appointment so that you come prepared for it. In my case, I would not even have committed to the appointment, had I known all this prior to confirming it. Also, the doctor was very rude to my minor child - She did not have a pleasant experience with her. She was talking over her and kept interrupting her.The doctor did not make any effort to talk to me as a parent and discuss what the treatment plan would be - Definitely would consider a different doctor for future visits.
I completed my dental implant successfully a week ago. In the beginning I had a lot of fear and trepidations, but Dr Liszka reassured me. I was put at ease by his gentle demeanour and quiet confidence. He was very skillful, and did an excellent job. The whole process went through smoothly, pain was minimal, detailed aftercare instructions were provided, and the outcome was great. The implant felt natural, and I was able to eat normally. A big thank you to Dr Liszka and his team! From the receptionist to his assistants, they were all very professional, efficient and friendly. Shelby was very helpful in assisting with my dental claim and payment. Overall my experience there was positive, and I am so glad I chose implant over bridgeworks.
Dr Mackenzie is amazing, she's fixed a root canal of mine that went bad from my first dentist and iv had no issues since. Genuinely can't recommend them enough. It's expert care as far as endodontics go.
It's been a few years since I was referred here for an appointment by my usual dentist. Even after all this time I still remember the awful experience from Endo Perio. This is how my experience went... During the beginning phase of the Covid lockdowns, I unfortunately got a cracked tooth which became infected and was causing incredible pain. Endo Perio was one of the few offices that remained open by appointment only at the time, so my dentist referred me. After explaining that I needed to come in for either a root canal or extraction, the front reception scheduled me in. Only after I had come in, gotten a scan done and sat in the chair did Dr. Mackenzie tell me she had no time for me that day and I'd have to wait until the following week for help from her. It was unbelievable they would do this at any time, let alone the time of Covid protocols. I did voice my concern about this and I was told either wait for a root canal, or if I wanted to get the extraction done I could do that same day with Dr. Liszka. I opted to do that to get rid of the pain. Dr. Liszka was great at performing the extraction No complaint about the actual work done. The costs were very high, but what else could I do? The worst part... BOTH of the doctors said they'd be charging me a consultation fee. Something about how they both run their own separate businesses. Again, this was AFTER the reception gave me a time to come in for a root canal, started services and then told me they don't have time to do it. Bottom line is they left me feeling like they only care about your money. Everything is rushed, no compassion or empathy for one's situation. Underhanded business practices entrapping you into having to pay extra for their unclear communication. Based on the other low reviews I read today it sounds like my poor experience was not a one-off experience due to the world adjusting to Covid protocols.
This was my second time to EndoPerio Calgary to see Dr. Erin Mackenzie. She is truly caring of her patients and her staff. She was guiding a new assistant through the process with respect & support. She ensured that I was comfortable through the process. I truly appreciate how she has casual conversations during the procedure as this helps patients to feel calm. I am good with dentists, but I can assure you that if you have any worries or concerns, Dr. Mackenzie will ease you through it.