Elizabeth Wong is an okay dentist, but the customer service at this clinic is sub-par. Twice, I’ve had bad customer service experience at this office, most recently this morning when I went in for a cleaning that I booked a month ago, after THEY CALLED ME. They checked the schedule, and I was never booked. I took time off of work to make this appointment and this was a huge inconvenience. If you’re gonna be calling customers to come see you, maybe make an effort to actually provide the service you are offering.
My boyfriend also had an appointment yesterday. They were running over 20 minutes late, the staff was too busy chatting to acknowledge him, and they were seating people who came in after him. He eventually walked out.
I’m very disappointed and we will both be looking elsewhere for a dentist in Lethbridge.
derrick5 witwer
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January 02, 2025
Very rude, ignorant and likes to talk down to people. Tells you that you know nothing if you disagree with her. Tried to pull a crown off, because according to her, this looks like it is going to fall off. Got my teeth cleaned and never went back.
David Stacey
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October 03, 2022
Great place. Dr. Wong takes the time to explain and educate on what needs to be done and options to get there. All of the staff are understanding and caring. Only dentist I've ever known to personally follow up via phone.
Emily Bolink
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June 25, 2019
Dr. Wong doe great work for a reasonable price. I highly recommend her to anyone looking for a new dentist!
Elizabeth Wong is an okay dentist, but the customer service at this clinic is sub-par. Twice, I’ve had bad customer service experience at this office, most recently this morning when I went in for a cleaning that I booked a month ago, after THEY CALLED ME. They checked the schedule, and I was never booked. I took time off of work to make this appointment and this was a huge inconvenience. If you’re gonna be calling customers to come see you, maybe make an effort to actually provide the service you are offering. My boyfriend also had an appointment yesterday. They were running over 20 minutes late, the staff was too busy chatting to acknowledge him, and they were seating people who came in after him. He eventually walked out. I’m very disappointed and we will both be looking elsewhere for a dentist in Lethbridge.
Very rude, ignorant and likes to talk down to people. Tells you that you know nothing if you disagree with her. Tried to pull a crown off, because according to her, this looks like it is going to fall off. Got my teeth cleaned and never went back.
Great place. Dr. Wong takes the time to explain and educate on what needs to be done and options to get there. All of the staff are understanding and caring. Only dentist I've ever known to personally follow up via phone.
Dr. Wong doe great work for a reasonable price. I highly recommend her to anyone looking for a new dentist!
Amazing staff, very good at what they do!